About Me
I'm a technology professional with over 23 years of experience in data systems, CRM platforms, and more recently in Artificial Intelligence solutions. Throughout my career, I've led large-scale data migration projects — including the current migration of 4.5 TB and 17 billion records from Oracle to Azure SQL — and delivered over 45 enterprise projects across diverse industries.
I have a solutions architect mindset and enjoy proposing innovative approaches to complex problems. I'm naturally curious — always studying and keeping up with market trends, whether in RAG, LLMs, multi-agent systems, or new data architectures. I believe technology should solve real problems in a practical and scalable way.
I work well in teams and have led squads of up to 8 people on international projects. I value clear communication, quality documentation, and incremental deliveries. I hold 7 Salesforce certifications, Decision Intelligence certification (Rainbird AI), plus Scrum and Kanban credentials. Available for remote or hybrid projects.
- Location: Portugal (Remote)
- Experience: 23+ Years
- Languages: PT (Native), EN (Advanced), ES (Basic)
- Email: couras@gmail.com
- Phone: +351 92 747 0108
- LinkedIn: linkedin.com/in/rcouras
- GitHub: github.com/courasneto
- Freelance: Available
Career Highlights
Numbers that define my journey
Years of Experience
Data Migrated
Records Processed
AI Agent Conversions
Enterprise Projects
Salesforce Certified
Autonomous AI Agents
WhatsApp/Chatbot Integrations
Decision Intelligence Apps
Tech Stack
Technologies and tools I use daily
AI & LLMs
Multi-Agent Frameworks
Vector Databases
ML & Data Science
Databases
Cloud & DevOps
Backend & APIs
Frontend & UI
CRM & Enterprise
Certifications
Salesforce Certified Administrator
Credential ID: 21847XXX · Mar 2019Salesforce Certified Associate
Credential ID: 23156XXX · Sep 2023Salesforce Sales Cloud Consultant
Credential ID: 22134XXX · Jun 2021Salesforce Experience Cloud Consultant
Credential ID: 22567XXX · Aug 2021Salesforce Marketing Cloud Email Specialist
Credential ID: 23012XXX · Feb 2023Salesforce Dev Lifecycle & Deployment Architect
Credential ID: 22890XXX · Nov 2022Rainbird Foundation (Decision Intelligence)
Rainbird AI · Jan 2025Scrum Foundation Professional (SFPC)
CertiProf · 2020Kanban Foundation (KIKF)
CertiProf · 2020Trailhead Ranger: 154k+ points · 9× Superbadges
Resume
23+ years building data systems, AI solutions, and CRM platforms
Professional Experience
2025 – Present
AI Engineer & Database Migration Lead
- Led full Oracle → Azure SQL migration: 4.5 TB · 17 billion records · 26 schemas · ~30,000 objects
- Built multi-agent AI pipeline (CrewAI) for automated PL/SQL → T-SQL conversion with self-correction loops
- Developed automated validation, reconciliation, and dependency-analysis suite in Python + PowerShell
- Applied SSMA for 81% of object conversion; AI agents resolved the remaining 19% of complex objects
Oct 2024 – Present
AI Engineer — RAG Pipelines & Decision Intelligence
- Built 3 production systems: Enterprise Q&A (RAG) · Engineering Knowledge System (Hybrid Search + Vision LLM) · Decision Intelligence (Neuro-Symbolic AI)
- Full-stack delivery: LangGraph + LlamaIndex + Qdrant + Docker Compose (5 services, GPU-accelerated)
- Rainbird AI + DeepSeek for LGPD/PCI DSS-compliant chargeback analysis with audit trails
- Production stack: FastAPI · Pydantic v2 · SQLAlchemy 2.0 · Docker · Streamlit · Gradio · React
Mar 2024 – Present
CRM & AI Practice Leader
- Led the CRM and AI practice — evaluated technology approaches for enterprise clients
- Created architecture proposals, pitch decks, and service offerings; managed vendor partnerships
- Organised webinars and internal hackathons on AI and Data topics
May 2023 – Feb 2024
Salesforce Consultant & Data Migration Engineer
- Migrated 350M records and 6M characters of code between Salesforce orgs using Python ETL pipelines
- 800+ platform users; Led platform changes aligned with stakeholders
- Scrum · Jira · Gearset · DevOps pipeline
Nov 2022 – May 2023
Data Integration & Marketing Cloud Consultant
- Designed data integration pipelines between Marketing Cloud and CDP
- Optimised SQL data structures — achieved 20% increase in customer retention at Santander
Oct 2020 – Jul 2022
Salesforce Solution Engineer / Squad Leader
- Led cross-functional squad (8+ members) — functional validation, CPQ pricing, product catalog configuration
- Org setup, access control, and full metadata/data migration using Gearset + VS Code
Earlier Experience
Jan – Oct 2020
DBA & API Monitoring Analyst
Database administration for Telemedicine project. Built monitoring system, integration data mappings, data quality validation, and real-time dashboards.
Sep 2016 – Dec 2019
Functional Analyst / Solution Engineer / PO / PM
Managed Salesforce implementation for 7M customer base. Engineered pricing pipeline (Excel → Oracle → Salesforce). Architected scheduling and distribution modules. KPI dashboards for decision support.
Apr 2015 – Apr 2016
Business Developer & Consultant
Salesforce pre-sales specialist. Prepared POC presentations, architected solutions for new business. Crafted implementation proposals and project schedules.
Jan 2011 – Jan 2015
Senior Systems Analyst
Multi-country operations across South America. Selected and implemented Salesforce CRM as PM/Analyst. Led ETL data migration. Managed ERP TOTVS RM (Payroll, HR, Assets). SQL Server, MySQL.
Sep 2006 – Jan 2011
Senior Business Analyst
CRM and BI data solutions across 45+ projects. OLAP cubes, dashboards for decision support. Implemented Corpore.Net Portal. SQL Server DBA.
Feb 2002 – Aug 2006
System Analyst / Business Analyst
Business and systems analysis on TOTVS ERP. Sectors: Finance, Procurement, Inventory, Billing, HR, Education. Career foundation in systems and data analysis.
Education
Postgraduate — Administration & Systems Security
Universidade Estácio de Sá · Feb 2003 – Dec 2005Degree — Analysis and Systems Development
Universidade Estácio de Sá · Jan 2001 – Dec 2003Languages
Portuguese: Native
English: Advanced (Conversational)
Spanish: Basic
Portfolio
Featured projects showcasing AI, RAG, and Data Engineering expertise
- All
- AI & Agents
- RAG Systems
- Decision Intelligence
- Data Engineering
Multi-Agent AI System — Automated Code Conversion
Autonomous multi-agent pipeline (CrewAI) that converts Oracle PL/SQL to T-SQL with integrated testing and self-correction. Processing 1,100+ complex objects.
Production RAG System — Enterprise Knowledge
End-to-end RAG pipeline: PDF/document ingestion → text extraction (OCR) → chunking → embedding → vector storage → retrieval → LLM generation.
EKS — Engineering Knowledge System
Production RAG system for technical/CAD documents using Hybrid Search (dense embeddings + sparse BM42) and Vision LLM for engineering drawings.
Reason — Decision Intelligence (Neuro-Symbolic AI)
Neuro-symbolic AI for financial chargeback analysis using Rainbird AI Knowledge Maps with 11 business factors, fuzzy logic, and probability-weighted inference.
Fraud Detection System v3.0
Real-time fraud detection using Rainbird AI Knowledge Maps with multi-dimensional transaction analysis. Multi-LLM analysis via Ollama (DeepSeek-R1, LLaMA 3.2).
TSRB Platform — AI-Assisted Azure Architecture
Platform for reviewing Azure architectures with AI assistance and RAG. LangChain + FAISS RAG chatbot. AI generates Mermaid diagrams and Terraform code.
Government Decision Intelligence Platform
Three integrated Decision Intelligence PoCs for the Brazilian public sector: SEI Process Prioritization, Public Request Triage, and Procurement Risk Assessment.
FlowOne — Intelligent Modular Platform
Modular private intelligence layer connecting systems. FastAPI backend with RBAC, JWT auth, Alembic migrations. Next.js 14 + Refine.dev admin frontend.
Energy Analytics Platform
AI-powered energy consumption analysis with predictive modeling, anomaly detection, and automated reporting dashboards.
KidGuard AI — Child Safety Monitoring
AI-based child safety monitoring system with real-time content analysis, threat detection, and parental alert notifications.
Anglo American — Mining Operations AI
AI-powered operational intelligence for mining operations with document processing, knowledge extraction, and decision support.
Virtual Claims Assistant
Conversational AI assistant for insurance claims processing with WhatsApp integration, automated triage, and document collection.
Freight Approval — Rainbird AI
Decision Intelligence app for automated freight cost approval using business rules, compliance checks, and audit trails.
Chargeback Analysis — Rainbird AI
Neuro-symbolic chargeback dispute resolution with 11 business factors, probability inference, and explainable decisions.
Insurance Analysis — Rainbird AI
Automated insurance claim assessment with risk scoring, policy compliance, and recommendation engine.
Loan Assessment — Rainbird AI
Credit risk assessment using decision intelligence with multi-factor analysis, regulatory compliance, and audit trails.
Services
End-to-end AI and data services tailored to your business challenges
RAG Pipeline Development
End-to-end Retrieval-Augmented Generation systems: document ingestion, embedding, vector storage, retrieval, and LLM generation.
Multi-Agent AI Systems
Autonomous agent pipelines using CrewAI, LangGraph, and AutoGen for complex automation workflows with self-correction.
Database Migration
Large-scale database migrations (Oracle → SQL Server/Azure SQL) with automated validation and reconciliation.
Decision Intelligence
Neuro-symbolic AI systems using Rainbird AI for explainable, auditable decision-making in regulated industries.
Data Engineering & ETL
Scalable data pipelines, ETL processes, and data quality frameworks for enterprise data management.
CRM & Salesforce
Salesforce implementation, data migration, and integration with 7× certifications and 45+ enterprise projects.
Contact
Interested in working together? Let's connect!
Location
Portugal (Remote-friendly worldwide)